Develop Arlington Classroom Support Website

Update all other Classroom Technologies Websites

 Implement an online resource reservation system for all Classroom Technologies units

Foster more coordination between Classroom Technologies units to increase efficiency of entire operation, particularly in preparation for Academic IV

Establish a more effective trouble tracking system for Fairfax Electronic Classroom and Audio Visual Services

Standardize imaging procedures in labs at all three campuses

Utilize and update the classroom technology hardware replacement plan for classroom technology on all campuses

Work with the LAN group to gather statistics on software usage within the Academic Labs

Re-Organize Classroom Technologies to effectively manage and support the Fairfax Campus with the opening of Academic IV

Develop cohesive events support policy and fee structure, in accordance with the new version of University Administrative Policy 14 and implement at all three campuses

Improve physical security of installed equipment to reduce theft

Create an online resource request system for all Classroom Technology units

Create a lab reservation database that allows faculty to view the lab schedule for more than the current week

Migrate to Office XP for Fall 2002

Investigate migration to Windows XP following Fall 2002

Develop a single point of contact for video teleconferencing users

Establish Service Level Agreements with Print Services for Pay-for-Print, with IT&E, SoPP and PIA for distance education support

Upgrade E-Mail Express stations by implementing a Thin Client architecture

Work with Field Services and Network Engineering to improve network access in classrooms at all three campuses

Improve the Wireless LAN in the Johnson Center by expanding coverage and implementing encryption technology to ensure security