DoIT Assessment Portfolio 2003-2004

View Report of Portfolio Assessment Review Committee June 2005

View DoIT Assessment Portfolio 2001-2002

View DoIT Assessment Portfolio 2002-2003

DoIT Overview

Mission	Organization	Goals for 2003-2004
Significant Accomplishments	Service Statistics	Goals for 2004-2005

Client Services

Summary	Mission/Organization	Goals for 2003-2004
Performance Evaluation: ITU Support Center	Performance Evaluation: Telecom Administration	Performance Evaluation: Innovation Hall Building Manager
	Performance Evaluation: ITU Customer Service Team	Performance Evaluation: Technology Services Coordination

Classroom Technologies

Classroom Technologies Assessment Presentation	Awards/Recognition/Service	Mission, Organization and Reorganization
Survey Results and Comments	Efforts to Improve Performance	Goals for 2004-2005

Performance Evaluation: Operational Support	Performance Evaluation: Labs Support	Performance Evaluation: Equipment Support
Performance Evaluation: Classroom Support	Performance Evaluation: Videoconferencing	Performance Evaluation: Event Support

GMU-TV

GMU-TV Assessment Portfolio 2003-2004

LAN/Desktop Support Services

LAN/Desktop Overview	Performance Evaluation: Novell Server Group	Performance Evaluation: Microsoft Server Group
Performance Evaluation: Desktop Support Services

Learning Support Services

Performance Evaluation: Instructional Resource Center	Performance Evaluation: STAR	Performance Evaluation: Mason Media Lab
Performance Evaluation: TOPS